These Terms and Conditions form the basis of the contract between Jackal Safety (referred to as “The Company,” “we,” “us,” or “our”) and the Client/Delegate (referred to as “you” or “your”) for the provision of training and Safety, Health, Environmental, and Quality (SHEQ) Consultancy services. By booking a course or commissioning our services, you agree to these terms.
PART A: General Provisions (Applies to All Services)
1. Booking, Confirmation, and Engagement
1.1. All engagements for services (training or consultancy) must be confirmed in writing (email or via our website/agreement document).
1.2. A contract is formed once we issue written confirmation of your booking or signed service agreement and receive either payment or a valid purchase order/signed contract.
2. Fees and Payment
2.1. Fees are as quoted at the time of engagement and are exclusive of VAT, unless otherwise stated.
2.2. Training Services: Full payment is required in advance of the course start date (See Part B).
2.3. Consultancy Services: Payment terms will be specified in the individual Letter of Engagement or Service Agreement (See Part C).
2.4. We reserve the right to charge interest on overdue payments at the statutory rate set out under the Late Payment of Commercial Debts (Interest) Act 1998. We may also withhold certification or consultancy deliverables until all outstanding fees are settled.
3. Cancellations and Termination
3.1. Specific cancellation terms apply to training (Part B, Clause 3.1) and consultancy (Part C, Clause 10.2).
3.2. Cancellations by Us: We reserve the right to cancel or reschedule services due to circumstances beyond our control. In such events, we will not be liable for any incidental or consequential costs (e.g., travel, accommodation expenses) incurred by you as a result of our cancellation.
4. Liability and Insurance
4.1. Our total liability for any loss or damage arising from the provision of services shall be limited to the amount of the fees actually paid by you for the specific service in question.
4.2. We do not accept liability for any incidental or consequential loss, including loss of earnings or project delays.
4.3. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence.
5. Confidentiality and Data Protection
5.1. We treat all client information as confidential and will not disclose it to third parties unless required by law or necessary for the performance of our services (e.g., sharing delegate data with awarding bodies for certification).
5.2. We comply with all relevant data protection legislation (e.g., GDPR).
6. Governing Law and Jurisdiction
These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
PART B: Training Services Specific Terms
7. Booking, Attendance, and Certification
7.1. Course places are not confirmed until payment or a purchase order is received.
7.2. Punctuality and Attendance: Delegates must attend all required sessions. Non-attendance may result in refusal of training and the full fee being charged, as awarding body requirements (e.g., CITB, NPORS) are strict on attendance hours.
7.3. Prerequisites: Delegates must meet any specific experience or fitness requirements noted in the course summary (e.g. holding a valid red card for an L2 Plant NVQ).
7.4. Certification: Certification is dependent on passing all required assessments. We retain training records for a minimum of three years.
8. Cancellations, Transfers, and Substitutions (Training)
8.1. Cancellations by You:
* More than 14 working days before the course start date: Full refund or no charge applied.
* Between 7 and 14 working days before the course start date: 50% of the course fee will be charged.
* Fewer than 7 working days before the course start date or failure to attend: 100% of the course fee will be charged.
8.2. Substitutions: A nominated delegate may be substituted free of charge at any time prior to the course start date with written notification, provided they meet course prerequisites.
PART C: SHEQ Consultancy Services Specific Terms
9. Scope of Services
9.1. The specific scope of Safety, Health, Environmental, and Quality (SHEQ) consultancy services (e.g., ISO 14001 implementation support, risk assessments, safety audits) will be detailed in a separate Letter of Engagement or Service Agreement provided to you.
10. Consultancy Fees and Term (SHEQ)
10.1. Fees for consultancy may be based on a fixed project price, a daily rate, or a retainer agreement, as specified in the engagement letter.
10.2. Termination of Consultancy Services: Either party may terminate consultancy services with a minimum of 30 days’ written notice. In the event of termination, you will be invoiced for all work completed and expenses incurred up to the termination date.
11. Client Responsibilities (SHEQ)
11.1. You agree to provide us with timely access to all relevant information, documentation, premises, and personnel required to perform the consultancy services effectively.
11.2. We will provide recommendations and guidance, but the implementation and ultimate decision-making authority remain solely with you and your management team. We are consultants, not site duty holders.
Jackal Safety Ltd Contact Details:
Registered Name: Jackal Safety Limited
Trading Name: Jackal Safety Ltd
Company Number: 11158626
Registered Address: Unit 86B, 2 Bowen Ct, Saint Asaph, LL17 0JE
Email: nathan@jackalsafety.co.uk
Phone: 01745 421622